Event user account activation
- Email account verification is required before a user can complete a transaction in an event
- There are 2 methods by which users can activate their accounts
- Both methods generate links or codes which are valid for 48hours
- For expired links, users mush re-send the email which can be done directly from the button in the basket
Activation Code
- If this variable is added to the the "New Account Confirmation" email template - an activation code is automatically generated
- If the {{ACTIVATION_CODE}} variable is not present in the active template, this option will not be visible to users
- The user can copy+Paste this code into the CODE box in their basket and click "Validate" to complete verification
Activation Link
- If the activation email contains the {{ LINK_WITH_TOKEN }} variable - it will generate a link
- The user can click on this link and a new browser window will open and their account will be verified
- Note: as per the default template we recommend using the variable outside of an HTML link as some email systems can regard this type of link as 'spammy' and my drop it from the message e.g.
HTML link <a href="{{ LINK_WITH_TOKEN }}">click here</a>Generates: click here
Full URL {{ LINK_WITH_TOKEN }}