Payment Settings: VAT

When setting up your event in Evessio VAT will be set as the System default settings.

If you are accepting payments in your event, default VAT will come from what is configured in your System Default Settings.

This article discusses determining VAT settings for an event, which will apply to all products by default. All products can have individual VAT settings if required.

Note πŸ—’οΈ

Please note, it is your responsibility to ensure all VAT obligations are met. 

Accessing and updating System Default VAT Settings

To get started, go to Revenue > Payment Settings, and scroll to the end of the page until you see the section titled VAT Settings.

To amend your VAT Settings, click the Edit button on the right side of the page.

A dropdown menu will appear with four options to choose from: 


  • System default settings

    • System default settings will be the VAT for the event country set in the General Settings of your Payment Settings.
    • E.g. If your event is based in the UK,  the default will be the UK VAT rate of 20%. If your event is based in the USA, the default rate is 0%.

  • Never charge VAT

    • If you select Never charge VAT, there will be no VAT added to any purchases using default settings.

  • Charge Rate

    • If you wish to charge a specific rate of VAT,  select Charge Rate. Then, add in the % rate of VAT you wish to charge

Note πŸ—’οΈ

You can also choose to accept a customer VAT number. Click here to learn more.

  • Customize settings

    • Using Customize settings allows you to set VAT by country, which is useful if you are expecting sales from different locations with different VAT requirements.
    • The system will automatically generate 3 Zones. Click on the name of a zone to customise it, or select +Add zone to add an additional zone.

In the new window, give your new zone a name and optional description, add the % VAT rate for this zone. Then, determine which countries make up this zone by clicking the Select button, and choosing which countries to include.

Note πŸ—’οΈ

You can also choose to accept a customer VAT number. Click here to learn more.


Accepting Customer VAT Numbers

If you select Charge Rate or Customize settings, you can choose to accept customer VAT numbers.

By doing so, you can charge users who enter a VAT number a different amount of VAT to those who don’t. You can choose to make the VAT number optional, and choose if the system should enforce VAT number validation.

Note πŸ—’οΈ

If you make the VAT Number field Required and Enforce validation, customers will be required to enter a VAT number that matches the expected format for their country in order to complete their purchase.


To configure this option,  tick the option Accept Customer VAT number.

Enter the VAT rate that will be charged when a VAT number is provided.

Then, choose if you want to make the VAT number field Optional or Required.

Finally, choose what happens when the VAT number is validated.


When a VAT number is entered, its format will be verified to ensure it matches the expected format.

If you choose Warn, the system will advise the user that they have entered an invalid VAT number format.

If you choose Enforce, the VAT number will not be accepted and the user will not be able to proceed until the format entered is correct.

Tip πŸ’‘

The system will summarise your choices for you, letting you know what will happen if the VAT field is valid, invalid, or blank.

VAT codes for reporting

VAT codes can be added for reporting purposes to identify the VAT zone, and whether or not the customer has provided a VAT number. 

Warning ⚠

The VAT code is determined by your organisation and is purely an accounting reporting feature. This is not your company's own VAT number.

For example, if your event has 3 VAT zones, you could create the following codes codes:

Zone Example VAT Code
European Union VAT_EU
Event Zone (UK) VAT_UK
Rest of World VAT_ROW

Using these codes you can accurately tag transactions to classify which VAT zone was used, and whether or not a VAT number was provided.

Once VAT codes have been set up, you can choose to include this field in your Custom Reports.

Note πŸ—’οΈ

To learn more about Custom Reports, click here.