Awards Room- Before and during your event

Group Creation and Allocation

Before your event you can pre-create groups/tables. These groups can also have logos associated to them and be placed in one of the group types. Attendees can be assigned to these groups via:

•The domain name- all users with the same domain will be allocated to the group. A domain is the part after the @ symbol in an email address e.g. if my email address is holly@evessio.com the domain is evessio.com 

•By their whole email address - only the named users are assigned

Any assignments made using the users whole email address will override any domain assignments. When logging in, assigned attendees will be directed to the pre-created group. To create a new group:

1.Under AWARDS ROOM> Groups, click “+New Group”.

2.Give the table a title and add a logo if you wish.

3.Select which group type the group should be placed in and add the domains or individuals who should be added to this group. The Sponsor table type will only appear in the dropdown if a Sponsor has been previously set up. You cannot set up a table as Sponsor if that Company hasn’t previously been created as a sponsor in the system. Remember to click “Save”.

Merging and Moving Groups

All groups/tables can be managed from AWARDS ROOM> Groups>Groups. Here you will see all manually and dynamically created groups. You can click the refresh button throughout the event to update the list.

If you have 2 groups you wish to bring together e.g. 2 different domains within the same organisation has resulted in 2 groups, you can chose to merge them resulting in one group:

1.Find the group/table you want to merge another group into and click the “Merge & Move” symbol.

2.Select the group/ table you want to merge from the list and click save. The changes made will happen straight away.

If you want to move individuals or a particular domain out of one table into another there are 2 ways to do so:

Option 1

1.Find the group/table the person or domain you want to move is currently on and click the “Merge & Move” symbol.

2.Click on the “Move” tab and select which individual or domain you want to move and which group you want to move them to. Click save.

Option 2- Only suitable for moving an individual

1.Go to AWARDS ROOM> Groups> Guests and select the individual you wish to move. Click “Move selected”

2.Select the group you wish to move the individual to and click “Save”.

Moderation- Hiding Messages

If during your event an attendee posts inappropriate content in the room chat, event admins can remove those messages from the chat by clicking on the yellow eye icon. This will disable the message from the public chat. The system also has a built in profanity filter which will star out using asterisk any profanity detected automatically.

Awards Room Announcements

The announcements feature in the Awards Room allows you to make a celebratory confetti announcement or a bright, easily visible banner announcement to the whole room.

To use this feature you must first enable the admin Dashboard.

•Under the AWARDS ROOM menu click on “Groups”. Then click on the first “Awards Room” link.

•Near the bottom of the window select the box beside “Enable the admin dashboard?” and enter the admin domain name. Click “Save”. 

To use the announcement feature in your Awards Room:

•Once logged into the awards room click the upwards arrow on the bottom left hand side of your screen to open the admin dashboard. Select which type of announcement you would like to make from the drop down.

•To make an announcement, type your announcement into the box and click “Send” if you want to send it out straight away. 

Alternatively you can pre-save each announcement by typing the announcement into the box and clicking “Save”. When you are ready to make the announcement, click “Send”.

Users with Access Issues

If a user does not receive the verification email try the following steps:

•Ask the user to check their junk/spam folder 

•Ensure the email address is spelt correctly by going to EVENT> People and search the name of the user. Click on their name, check the email address is correct or amend if incorrect. Resend the verification email (as shown in the next step).

•The verification link is valid for 24 hours. If it has expired resend the invite.

•If you are sure the email address is correct you can verify their account manually.