How to reset a user's password

1. Go to EVENT> People.
2. Search for the user and click on their name.

   

3. Click “Reset Password”.

   

4. Select “One-Time Password”. A password containing 3 words will be provided. If you would like to generate a different one click the “Regenerate password” symbol. Copy the password or take a note of it and click “Reset”.

   

5. Give the user the password. They will have 24 hours to login and be asked to create a new password when they do.