Payment Settings: Send free paperwork

The option to send paperwork or not for ' Free' transactions is set via REVENUE > Payment Settings.

There are 2 key concepts here:

1. Free Free transactions are those which have all items with prices of 0.00 It any item in the transaction had a price greater than 0.00 the transaction is not longer free (even if the final total ends up as 0.00) Paperwork If 'send paperwork' is set to No, there is no transaction paperwork PDF attachment to the thank you email If 'send paperwork' is set to Yes, the 'Invoice - Free' email template will be used. The default for this looks like the following image and can be edited via the WEBSITE > Email Templates section:

2. Zero value Transactions may have a final total of 0.00 due to discounts or vouchers. These are treated differently from 'Free' transactions as they require financial reporting to account for the price adjustments. Paperwork For transactions which are not free but have a total of 0.00 - there is a shortened checkout process whereby the customer does not need to complete the 'Invoice details' section. A regular 'Receipted Invoice' is sent using the 'Personal Info' fields and may look something like this: