Products: Max Items and Customer Limits
Note
Limits are not applied when:
- You are in "Test Mode"
- You are logged in as an "Admin"
Product sales can be limited to a total maximum as well as per customer with choices on the object for the limits (Items or Units).
Limits can also be placed at the Product Type level - applies to all items or each product item - applies only to individual items.
The object of the limit - can be per Item or per Unit
- Per Item
- Product items are things like "Ticket for 1", "Table of 10", "Single seat" or "Awards Nomination"
- These items are made up of "Units" e.g. a "Table of 10" would be 10 Units (10 Seats)
- Per Unit
- Sometimes products are actually "bundles" of units e.g. "5 Tickets" (5 units) or "Table of 10" (10 units)
- It may be better to think sometimes of limits by unit rather than product item when there are a mix of products with different unit counts. e.g. For a gala dinner event where there may be: "Table of 12", "Table of 10" and "Single Seat" products but a total 300 seats available in the venue. Setting the Maximum available in terms of Units (seats) ensures there is no over sell
The type of limit - overall maximum of per customer
- Maximum available
- Use this option to set a maximum on the total number of things which can be sold across all customers and all transactions
- e.g. An event may have just 1 product Item: "Ticket for 1", you can set set the Maximum Available to 500 Items to ensure that no more than 500 tickets in total are sold.
- Per Customer
- Set limits for individual users who purchase products
The location of the Limit - set for all products of a particular type or individually per product item
- Product Type
- Product Item