Forms: Data re-use

Re-use forms data

What is it?

When a user completes a product form containing a form part (e.g. Attendance ticket form), the data which they submit is made available to them anytime they are presented with the same form part on any event

This powerful feature allows users to re-use data from previously completed forms.

  • Quick completion of forms
  • Easy to purchase repeat products
  • Easy capture of complex form data for returning users
  • Combine re-usable form parts with other regular form fields
  • Combine multiple form parts
  • Can be enabled or disabled per-event
  • Can be set to automatically pre-fill with last data

Initial configuration

Events HQ > Settings > Forms

  • Activate or activate globally via "Show use previous data in basket" toggle
  • Optionally set the system to automatically pre-fill with previous data

Optionally change behaviour per-event:

Note: you can override single fields

You can set individual form fields to always require the user to complete e.g. for T&C or GDPR opt-in fields

Form part in the basket in on/off states:

Options when re-use is active

  • Users can click the "Auto-fill" wand to reveal options to select which event data to use
  • "Clear" will clear the current form part
  • "Help" provides some basic info about the feature:

Auto-fill options for users

  • Data can be selected from a list of previous events where this form was submitted 

It is also possible to select from items in the current basket