How to view users who have something Saved or In Basket
Baskets are used to hold product items before they are committed to a transaction. If an item is in a basket it is not yet a completed nomination/booking.
To see users with items in their basket:
Go to REVENUE> Transactions> Baskets.
Here you will see a list of all users with something saved/in basket including their name and email address, the name of the product Saved/InBasket and if they have completed any other transactions. Users who have made previous transactions can be excluded by ticking “Exclude users with transactions”.
Download this information into an excel spreadsheet by clicking “Download”.
Tip
Use the “Messages” feature to send a message to all users with something in their basket.