Attendee Check-in
Attendees to events via the Event Attendance products can be checked-in via the Evessio admin portal or via the iOS Evessio mobile app.
Within the app, attendees can be checked in and out via their tickets' QR codes can be scanned from phone screens or from printed tickets, or attendees can be found in a list format.
Note 🗒️
This feature works with tickets sold via the Event Attendance product.
Click here for more information regarding setup of this product.
In this article
Enabling the check in feature for your event tickets
To be able to check in attendees to your event, you first need to enable the check in feature.
Then, if you want to have staff use the Evessio Check in App to scan tickets, these users will need to be added to your event as collaborators.
To enable check in, go to Event > People, and click on the Check-in tab at the top of the page.
Then, toggle the Event Attendance Check-in option from Disabled to Enabled.
Adding collaborators to scan tickets
If you intend to have staff use the Evessio Check in App to scan tickets, these users will need to be added to your event as collaborators with the Guest Check in role.
To add a new Guest check in user, got to Event > Collaborators.
Note 🗒️
To learn more about uploading collaborators individually or in bulk, click here.
Once added, the new collaborator will receive an email to confirm their participation.
To complete the process, the new collaborator must click on the invite link, and accept/ confirm their role on your event website. Once confirmed, they can log into the Evessio iOS Check in App.
Check in via the Evessio iOS Check in App
Warning ⚠
To use the QR code scanning feature, you need to have issued PDF tickets to your attendees with a QR code. Click here for more information.
Each of your confirmed guest check in collaborators will need an iOS enabled device with the Evessio Check in App.
Note 🗒️
The Evessio Check in App is exclusively available on the Apple App store for use with iOS devices.
Simply download the Evessio Check-in App from the iOS App Store, and log in with the same email and password that is connected with the Guest Check-In role.
Once logged in, you can choose between checking in via a list, or scanning the ticket's QR code.
Check in via the Evessio Admin Portal
You can check in your attendees via the Evessio Admin portal.
To get started, go to Event > People, and click on the Check-in tab.
In the list, you will see all attendees. You can see the Status, which indicates the current status of your attendee. Attendees can be Absent, (checked) In, or (checked) Out.
Using the Actions column, simply click In to check your attendee in.
To check an attendee out, click Out.
You can keep track of how many of your attendees have been checked in and out at the top of the screen.
This will incorporate check-ins via the app or the admin portal.
