Customizing email templates and attachments

Email Templates

To access email templates click on Email templates under the WEBSITE menu. 

To make changes to any of the email templates in Evessio you must first make a copy. Click on the template you would like to customise and click Copy.

Give the copy a name (this will be for internal use only) and edit the subject if you wish. 

You can then select a Header and Footer. The system defaults are blank but you can create your own versions. To do so click on Header or Footer at the top of the email template page. The page will automatically show the source editor view but you can change this by clicking Visual editor. You can then add and format text and images as you wish to create a header or footer and click save. 

 If you would like to make your header or footer the default option, once saved select Make default.

You can now add the content of your email using the various formatting tools. You can also use variables to auto populate sections of your email. Once you are happy with the email click save. 

If you would like to see how the email will appear to the customer you can send yourself a Test Email.

To select the new version of the template as the active version click Activate.

Attachments

Attachments can be found under the WEBSITE menu by clicking on Email templates, followed by Attachments at the top of the page. 

As with email templates, if you would like to make changes to the default templates you can create a copy and make any changes you wish as well as sending yourself a test email. 

Related articles:

Email Templates- BCC and reply to

Guide-Website-Which email templates to use

Product Attachments