How to amend invoice details provided by the customer
When completing a transaction that requires payment customers will be asked to provide their invoice details. If these details need to be amended after the transaction is complete you can do so in the back office:
- Go to REVENUE> Transactions> List> Revenue. Search for the relevant transaction and click on the transaction ID.
- Click ACTIONS> Edit Invoice Details.
- Update the relevant field. If you would like the updated invoice to be sent to the customer tick “Send updated paperwork”. Click “Save”.
If you don’t want to send the invoice straight away you can do so at any time by clicking ACTIONS> Send Latest Invoice. The invoice can also be downloaded in the “History” section.
